Return Policy

All sales or promotional discounts are Online Only unless otherwise stated.

General

  • We must receive the item back to us within 10 business days from the date you received your order. Returns received after this date will not be honoured.
  • We are not responsible for damages that occur during care of an item, such as dry cleaning, washing, or wear.
  • We do not refund or credit the initial shipping cost.
  • All return and exchange shipping costs are at the customer's expense.
  • Once orders are placed on our site, they go into processing and cannot be cancelled or modified.
  • International customers are responsible for any duty incurred at the border.

 

Returns (if applicable)

  • To initiate a return, please email us with your name & order #. DM’s will not be accepted to initiate returns or exchanges. 
  • We do not refund or credit the initial shipping cost.
  • Reminder - any items purchased with promotional discount or 'on sale' are not eligible for return, refund or exchange. 
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and whether it has been approved or rejected for return.
  • Exchanges are processed within 7 business days of receipt. We do not automatically send tracking for exchanges but you can email to request it. 

 

Shipping Your Return

  • Please include your original packing slip with your unused, unworn garment. 
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.